"Stay in Wonthaggi Hospital"

Recently I attended the Emergency Department at Wonthaggi Hospital. From the time I arrived we were met with kindness and efficiency.

I had fallen down the stairs at home and thought the pain would go away. We went to the hospital six hours later to find I had a suspected fractured ankle - later confirmed.

From the triage nurse, x-ray person, doctor and nurses everyone was professional, but personal and friendly. All procedures were explained to myself and my husband.

I had to be admitted and this was done quickly and calmly.

My stay in Wonthaggi was for three nights and if hospital stays can be pleasant, this was. The nursing staff were exemplary, domestic staff friendly and helpful, doctors who explained everything clearly and were approachable.

It also helped that I was in a ward with three other patients who were friendly.

My transition to home was guided above and beyond by Nakieta, Dahra and another young lady whose name I cannot remember.

At times you hear negative comments about the health system and also since moving to Phillip Island, about Wonthaggi Hospital. I just wanted to thank you all for your kindness, care, professional manner and  humour (much appreciated).

Once again my thanks and appreciation.