"Upsetting emergency experience"

Went to Maroondah Hospital recently with a condition called Pilondal Sinus, so when asked to take a seat was a bit bemused by this. Three and a half hours of waiting, standing in agony; three and a half hours of watching patient after patient come and go before me. So I decide to go to the desk to ask for more stronger pain killers. Ten minutes of waiting at the window without one person answering me. So I decide they must be too busy, so I go and stand in the waiting area again - only to witness what I believe was a boisterous patient come up saying, "Excuse me, excuse me" and get answered straight away.

I thought patiently waiting was respectful to busy receptionists, but obviously the squeaky wheel gets the grease. I decide at this point I'm too physically weak to stand any longer and decide to go home. I'm now whacked with a $10 parking fee for my trouble and when I get to work next, am going to be asked for a medical certificate I did not get.