"Being listened to"
About: Dongara Eneabba Mingenew Health Service / Emergency Department Dongara Eneabba Mingenew Health Service Emergency Department Dongara 6525 Geraldton Hospital / Emergency Department Geraldton Hospital Emergency Department Geraldton 6530
Posted by I knew it (as ),
I presented to Geraldton a&e after being seen at Dongara a&e with acute pain from gallbladder. I was seen by a staff member who insisted on finishing my story before I had begun. I believe he made his mind up that I was perfectly fine. I was very upset as I knew I wasn’t fine. I knew the pain I was getting was worse than I had experienced previously. But because my pain was managed by Dongara, I felt the person I saw at Geraldton dismissed me regardless of the distress I was in. He gave me a script for oxycodone and sent me home. By 9.30 the next morning I was back at Dongara a&e experiencing the same pain where I was then transferred by ambulance back to Geraldton regional emergency department where thankfully I didn't encounter the same staff member. After running tests I was admitted for further testing which resulted in a stone blocking my bile duct and now I have to go to Perth to have that sorted.
So to the medical professional that I saw initially, perhaps if you spend more time listening to patients instead of assuming and actually do the job you are paid to do I would not have put unnecessary strain on the medical and volunteer ambulance service. I feel you have an appalling attitude. I told you something was wrong. I told you I needed help and I believe all you did was push me out the door.