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PATS Kununurra

Posted By Rubygirl

"PATS Kununurra"

About: Patient Assisted Travel Scheme - WACHS Kimberley

(as a parent/guardian),

I would like to thank the Kununurra PATS staff for the excellent response time and friendly service.   I had to take my child to Perth and unexpectedly had to stay longer.   This time was stressful for us, but we did not have to worry about changing our flights back to Kununurra as the PATS staff were very helpful and understanding.   It was one less thing to worry about and we were assured a flight back as soon as my child's treatment was complete.  

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Responses

Response from Wendy McKinley, Operations Manager, Broome Hospital 5 years ago
Wendy McKinley
Operations Manager,
Broome Hospital

Submitted on 31/07/2018 at 6:57 PM
Published on Care Opinion on 1/08/2018 at 9:38 AM

Dear Rubygirl

Thank you for taking the time to post. Whilst feedback often provides us opportunity for improvement, it also is a great way of gauging how well things are working and identifying what NOT to change.

I have passed on your appreciation to the Regional PATS Coordinator so that she may recognise the staff in Kununurra. I am sure they will be very happy to hear of your positive experience.

Thank you again.

Sincerely

Wendy

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