Presented with my child who had broken their ankle (swollen, off centre and in a degree of pain). Not triaged at the door - had to wait till it was my child's turn - behind stomach aches and sniffles. Child beside us had a lacerated finger with bone protrusion, was white with pain.
Once seen (50 mins later) we were told by the triage nurse that we would be seen quicker in the GP clinic down the hall.
We were eventually admitted to ED for treatment when the Radiologist personally escorted us there and made the doctors aware of the situation.
I felt angry that no one was categorising patients at the door in regards to severity of symptoms (hence the name triage) I was also appalled by the ED nurse's failure to recognise a clearly broken limb and act accordingly.
"ED triage"
About: St John of God Midland Hospital / Emergency Department St John of God Midland Hospital Emergency Department Midland 6056
Posted by earthym56 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Natalia Marais
Update posted by earthym56 (a parent/guardian) 5 years ago
See more responses from Michael Hogan
Update posted by earthym56 (a parent/guardian) 5 years ago
See more responses from Michael Hogan