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Care Opinion

About my care

Posted By giftyb94

"About my care"

About: Maroondah Hospital / Mental Health Adult Inpatient Units (IPU1 and IPU2)

(as the patient),

In my opinion there are negative doctors and nurses in Mooroondah mental health units. Doctors and nurses not following through with agreements made with patients. I feel aggravated, stressed and depressed.  

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Responses

Response from David Plunkett, Chief Executive, Eastern Health 5 years ago
David Plunkett
Chief Executive,
Eastern Health

Submitted on 2/09/2018 at 11:57 AM
Published on Care Opinion on 3/09/2018 at 9:03 AM

picture of David Plunkett

Dear giftyb94

Thank you so much for sharing your experience with the mental health inpatient wards at Maroondah Hospital. I'm sorry this is your experience and will certainly be sharing your feedback with the senior leaders for these wards so they can learn from your experience.

If you would like to speak with someone directly, I encourage you to either contact the Eastern Health Centre for Patient Experience on either 1800 EASTERN or feedback@easternhealth.org.au. You can also contact my office on 9895 3259 and I can then make sure the most appropriate person makes contact with you.

Please be assured that I take your feedback very seriously and hope we are able to make a difference into the future.

Kind regards

David

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