"Automatic door lock"

About: Geraldton Hospital / Midwest Cancer Centre Protea Lodge

(as a staff member posting for a patient/service user),

Stay at Protea Lodge (Midwest Cancer Hostel) is all good, but the automatic door locking system is a nuisance.

Responses

Response from Michele Young, Coordinator Executive Services, Executive Services, WACHS-Midwest 2 years ago
Michele Young
Coordinator Executive Services, Executive Services,
WACHS-Midwest
Submitted on 07/09/2018 at 16:34
Published on Care Opinion at 16:38


picture of Michele Young

Dear earthgn35

Thank you for taking the time to share your story on Patient Opinion, I am so very pleased to hear that your stay at Protea Lodge was a good one. Protea Lodge opened in May 2018 and provides accommodation for eligible cancer patients across the Midwest region. The lodge is conveniently located on the Geraldton Health Campus, next door to the Midwest Cancer Centre allowing patients access to specialist cancer services without the added stress of having to travel for treatment. Since opening, Protea Lodge has been accessed by patients and their carers or loved ones, from 10 different communities across the Midwest region.

I'm sorry to hear that you has an issue with the automatic door locking system. We are always grateful to receive feedback about our service and facilities as it helps us learn from your firsthand experience and assists us in identifying where we need to improve. So that we can better understand your concerns we would be grateful if you could contact us. The contact details for Derek Fraser Geraldton Hospital Operations Manager are 9956 2369 or Derek.Fraser@health.wa.gov.au or alternately you can contact me on 9956 8695 or michele.young@health.wa.gov.au

Thanks again for making contact, we really appreciate you taking the time to feedback and I look forward to hearing from you very soon.

Warm regards

Michele

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