About: Sir Charles Gairdner Hospital Sir Charles Gairdner Hospital Nedlands 6009
Posted by Skizz (as ),
I have been dealing with the reception staff for the Sleep Clinic and for some lung tests. I have had several phone calls confirming my appointment, this has been followed by SMS's asking me to confirm the same appointments, followed by more phone calls asking me to confirm the same appointments.
In my opinion, not only is this a huge waste of everyone's time, the number I am given to respond to does not have an option for people returning phone calls. Of the four options given, two are to speak to scientists, one is for accounts, and one is for new patients only.
This would frustrate both me and anyone calling to reschedule an appointment. There is not even an option to leave a general message.
I hurt myself today doing one of the tests requested by my respiratory specialist at that office, and have an appointment tomorrow to see a sleep specialist. How exactly to I deal with that highly foreseeable issue?