"Bentley Health Service"

Had an appointment to remove a tumour. Appointment letter states that I should arrive at 7am. During pre-admission, nurse told me I am scheduled for the afternoon, so I only needed to arrive at 10:30am. But they will call me should the time change again. The time indeed changed again, and I received a call around 8:30am on the morning of my surgery,  advising me to go in asap. I arrived within 30mins of the call. Staff/nurse were very friendly, but I think there is a lack of communication. I was laying in bed waiting, but no one had asked me to get changed, so I ask one of the nurses. She only had the old timetable that says I am scheduled for 3:30pm, so still plenty of time. But another nurse before her told me I should be going in around 11am. She then said she didn't receive the new timetable, so then she said to get changed then. Everything else was good, just that I think there needs to be more communication between the service team.