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"Workplace Injuries"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

Late one evening recently when a crowd was egressing from Circular Quay, my hand was crushed by faulty equipment sustaining a deep cut and 3 crushed knuckles. Severe swelling and bleeding ensued. 

I attended ED of Sydney Hospital and I couldn’t speak more highly as to how I was treated. 

Without fail, all my needs were met, being treated as a human, with sympathy and respect. 

Many thanks to all staff. 

Only negative was that X-Ray Dept isn’t open and I had to return at 8:30am to have scans taken. That occurred and I was again treated with the same promptness and courtesy, so well done guys n girls 

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Responses

Response from Jennie Barry, General Manager, Prince of Wales/Sydney/Sydney Eye Hospital 5 years ago
Jennie Barry
General Manager,
Prince of Wales/Sydney/Sydney Eye Hospital
Submitted on 30/01/2019 at 9:16 AM
Published on Care Opinion at 10:32 AM


Dear waterdb68

Thank you for taking the time to praise the staff in the Emergency Department. It is lovely to hear you were treated with sympathy and respect on each occasion. I also appreciate the feedback on the X-ray Department opening hours. I would like to reassure you, there are processes in place to ensure patients who need urgent scans are managed & treated appropriately.

All the best in your injury recovery.

Kind regards

Jennie

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