"Letter for appointment arrived after the appointment"
About: Royal Perth Hospital Royal Perth Hospital Perth 6000 http://www.rph.wa.gov.au/
Posted by gammakf45 (as ),
I was referred by my GP to the Royal Perth Hospital for Orthopaedic Trauma team. I got an appointment very quickly. However, I did not know about it as the letter sent arrived after my appointment. Unfortunately, the mail from Perth to where I live (about 100km away) can sometimes take several days and I missed the appointment. Meanwhile I had organised to see a private orthopaedic specialist as I was unaware that I was given a high priority.
I believe Royal Perth Hospital needs to review how they contact country clients regarding their appointments. I am unsure why phone or SMS are not used to make appointments.