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A carbuncle

Posted By Blacksheep

"A carbuncle"

About: Geraldton Hospital / Emergency Department

(as the patient),

I thought it was a boil. It was in fact a carbuncle. Friends at work talked me into going over to the hospital. I’m glad I did! Nurse Erica and her colleagues were absolutely brilliant in talking me through every step and explaining what was happening. Whilst it was a very painful experience I never want to experience again. Two weeks on, I’m nearly all healed which has been documented all the way through with photos. 

I have an appointment coming up, hopefully it’s healed enough to not be covered anymore.

I can’t thank the hospital nurses and administrators enough. You guys rock!!

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Responses

Response from Michele Young, REOC Lead, Executive Services, WACHS-Midwest 5 years ago
Michele Young
REOC Lead, Executive Services,
WACHS-Midwest

Submitted on 11/03/2019 at 3:51 PM
Published on Care Opinion at 4:15 PM

picture of Michele Young

Dear Blacksheep

Thank you for your kind words. We really do value patient feedback as it enables us to reflect on what we do well and where we need to improve. Your positive experience is a great example of the work our teams do every day and I will take great pride and delight in passing on your thanks and acknowledgement to our very committed front line staff with a special mention to Erica. Hearing that everything was explained to you and that you felt reassured with your care is particularly pleasing.

Once again, thank you for taking the time to share your experience and I hope the outcome of your appointment is a positive one.

Best wishes

Michele

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