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"Amazing patience!"

About: Esperance Community Health

(as a parent/guardian),

Following a rather traumatic first attempt at giving my child immunisations, we made a second attempt with success and the staff on both occasions were amazing! The second time around were two different nurses which I believe was a great idea to reduce some of the existing anxiety around seeing the same faces (albeit lovely faces) that my child associated with the needles. I can't speak highly enough of the nurses, and their patience.  

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Responses

Response from Alicia Michalanney, A/Director, Kalgoorlie Health Campus, WA Country Health Service 5 years ago
Alicia Michalanney
A/Director, Kalgoorlie Health Campus,
WA Country Health Service

Leader of the teams and services at the Kalgoorlie Health Campus

Submitted on 10/04/2019 at 1:23 PM
Published on Care Opinion at 2:03 PM


picture of Alicia Michalanney

Dear ssdf

It is wonderful to receive positive feedback about the work that our staff do for the local community.

I am especially pleased that the Esperance Community Health team worked closely with you to provide the care that your child needed.

Thank you for taking the time to share your experience on Patient Opinion it is greatly appreciated and I will ensure that it is received by the team.

Alicia Michalanney

Director Population Health

WA Country Health Service – Goldfields

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