About a month ago, I found it necessary to attend the hospital due to an infected Cyst on my neck.
The daily treatment for almost 2 weeks was exceptional and my problems were eventually overcome in Perth some 2 weeks later.
There was a specific act on the part of one of the nurses who was concerned about me seeing a doctor asap over the weekend. I was to make an appointment, which I did, however none was available until the Tuesday and I accepted the time.
On the Monday morning, I received a telephone call from the Nurse who last treated me on the Saturday advising me that she had checked that I had made an appointment on the Tuesday however she was concerned that the delay was too long and then made arrangement for the visiting GP at the hospital to see me around 2 pm on the Monday.
This wonderful nurse went way beyond expectations with her actions in ensuring my treatment was properly managed.
"Treatment beyond expectations at Augusta Hospital, WA"
About: Augusta Hospital Augusta Hospital Augusta 6290
Posted by Johnny boy (as ),
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Update posted by Johnny boy (the patient) 5 years ago