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"Appointment postponement."

About: Princess Alexandra Hospital / Gastroenterology and Hepatology

(as the patient),

I emailed T H last week (pre Easter) to let them know I couldn't make my appointment due to a family funeral in Central Queensland. 

I then phoned the Gastroenterology department and spoke to E to reiterate my inability to make my appointment. 

I was informed by E that I would be put down as a "no show" as I had left it to the same day to cancel and that I would not be able to reschedule because it was up to the doctors to decide.

Not acceptable when I'm attending a family funeral for one thing. And I tried to notify earlier with no results. 

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