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"Professional emergency treatment at Fiona Stanley Hospital"

About: Fiona Stanley Hospital / Emergency Department

(as a relative),

Last week I brought my distressed spouse, who was in some considerable pain, to the Emergency Department at Fiona Stanley Hospital in the early hours of the morning on two consecutive nights. The kindness, compassion and professionalism of the staff was impeccable. All too often we only hear about the negative experiences of people in the hospital system, but I cannot speak highly enough of the care and attention that my spouse received at the hands of the ED staff at FSH. I offer my thanks for their help and re-assurance during what was a very stressful episode for us.

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Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 4 years ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service
Submitted on 14/05/2019 at 9:57 AM
Published on Care Opinion at 9:59 AM


picture of Neil Doverty

Dear CoolTone,

Thank you so much for taking the time to share feedback regarding your experience at the Fiona Stanley Hospital Emergency Department.

I was so pleased to read how the staff were kind and professional and that you and your spouse experienced outstanding care. The Emergency team do a fantastic job and it is very clear that our values are alive and well! I have passed your feedback onto the team who were very pleased to receive your feedback.

I hope your spouse is recovering well.

Kind regards

Neil Doverty

Executive Director Fiona Stanley Fremantle Hospital Group

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