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"Kidney Stones in Meekatharra Hospital"

About: Meekatharra Hospital

(as the patient),

I would just like to say a very big thank-you to the staff at Meekatharra Hospital. I arrived in a great deal of discomfort and the nurses (Andre and Rachel) and doctor (Karen) correctly diagnosed my problem to be kidney stones and were very caring and thorough in their assessment and treatment of me. They treated me and admitted me to stay at the hospital overnight to manage my issue and I had the most considerate and friendly care I could imagine, above and beyond what I would have expected and in a small regional hospital. The staff there are definitely punching above their weight! I left with my kidney stone out and pain free and I was so impressed with the care and service I returned a few days later with chocolates for the staff!  

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Responses

Response from Michele Young, REOC Lead, Executive Services, WACHS-Midwest 4 years ago
Michele Young
REOC Lead, Executive Services,
WACHS-Midwest
Submitted on 31/05/2019 at 10:49 AM
Published on Care Opinion at 10:50 AM


picture of Michele Young

Dear RockDoctor,

Wow what a wonderful compliment, I came in this morning and read your feedback about the team at the Meekatharra Hospital and I couldn’t stop smiling. Thank you for taking the time to share your health care experience with us on Patient Opinion. Your feedback reinforces our commitment to providing high quality person centred care and putting our consumers first in all that we do.

The team at the Meekatharra Hospital strive to provide professional, safe, high-quality care and are always seeking a greater understanding of the key drivers contributing to a positive patient experience. Your lovely compliment highlights the things that are important to our patients when they are unwell and is a reminder that caring, compassion and kindness really does go a long way.

It certainly takes a team to provide care to our community and I will take great pride in passing on your wonderful compliment to the team at the Meekatharra Hospital with a special mention to Andre and Rachel and doctor Karen as I know they will really appreciate receiving feedback like yours.

Thanks again for taking the time to write. Patient Opinion strengthens the partnership we have with our patients, their families and carers by allowing an opportunity for them to share their personal stories which keeps myself and our organisation closely connected with what matters most.

I do hope that you have well and truly recovered and I wish you all the very best for the future.

Warm regards

Michele

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