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More staff needed for appropriate care

Posted By charayg36

"More staff needed for appropriate care"

About: Calvary Nazareth Village

(as a relative),

I'm appalled at the staffing levels. My parent is bed ridden and no staff see them for hours no checking on them, left in faeces etc.

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Responses

Response from Julie Heaney, Facility Manager, Little Company of Mary Health Care 4 years ago
Julie Heaney
Facility Manager,
Little Company of Mary Health Care

Submitted on 17/06/2019 at 3:49 PM
Published on Care Opinion on 21/06/2019 at 3:18 PM

Dear charayg36,

I constantly collect feedback from our residents and families which is overwhelmingly positive. I’m sorry to hear that your experience has not been positive.

I take this feedback seriously and I immediately started investigating your concerns. I would like an opportunity to discuss the issues with you as soon as possible.

Regards,

Julie.

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