I had arranged to meet my friend and their parent for lunch. I was shocked at their parent's appearance, they needed personal grooming and had dirty clothes on. I understand that you are probably understaffed, but there is no excuse for negligence in this area.
I was upset by their appearance.
"Personal grooming"
About: Hakea Grove Aged Care Hakea Grove Aged Care Hamlyn Terrace 2259
Posted by volanstp45 (as ),
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