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So impressed with staff when I had eye surgery

Posted By hotelrf34

"So impressed with staff when I had eye surgery"

About: The Royal Victorian Eye and Ear Hospital / Ward 4

(as the patient),

I had eye surgery recently on Ward 4 of the Royal Victorian Eye and Ear Hospital and was so pleased with the care and attention from all staff without exception. I was so impressed. As well the theatre staff were great, including the surgeons who put me at ease and did a fabulous job. What more can I say? Very satisfied. Thank you. Special thanks to Debbie.

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Responses

Response from Sinead Cucanic, Director Surgical Services, The Royal Victorian Eye and Ear Hospital 4 years ago
Sinead Cucanic
Director Surgical Services,
The Royal Victorian Eye and Ear Hospital

Submitted on 7/08/2019 at 5:16 PM
Published on Care Opinion on 8/08/2019 at 9:05 AM

Good afternoon hotelrf34,

Thank you so very much for taking the time to provide this lovely feedback. Our teams work very hard to achieve not only positive clinical outcomes but also positive experience for our patients and so it is always wonderful to hear that we got it right! I will certainly share your feedback with staff and in the meantime, wish you all the very best for a comfortable recovery.

Kind regards,

Sinead Cucanic

Director of Surgical Services and Acting Chief Nursing Officer

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