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"Care of my late spouse"

About: Prince of Wales Hospital

(as a relative),


Ambulance staff

Ambulance staff


Starting with the ambulance staff who attended to my spouse on the bathroom floor of our apartment. The nurses and doctors in Emergency next to the heart wards where they stayed for over a month.  My spouse was treated by doctors, nurses, physiotherapists and the tea ladies with the utmost respect.

To all these wonderful people including the social workers and ward staff,  everybody worked hard to get my spouse well again but they lost their battle surrounded by me, our children and our grandchildren. My spouse passed away with great dignity. We lost the love of our lives. Thank you all. I hope I didn't leave anyone out.

Doctor

Doctor


Other staff

Other staff

Involved in decisions

Involved in decisions


Being listened to

Being listened to


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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital 4 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital
Submitted on 22/10/2019 at 2:27 PM
Published on Care Opinion at 2:48 PM


Dear apusgg74,

We are very sorry to hear of the loss of your beloved spouse. Please accept our sincere condolences to you and your family for your loss. Thank you for taking the time to write to us to express your appreciation of the kindness, respect and compassion you observed in the the care your late spouse was given by our staff. We encourage all of our staff to strive for the highest possible standards in respect, compassion and dignity in the care they deliver to our patients. We will make sure that your kind words of appreciation and thanks are shared with the clinical staff who cared for your spouse. We greatly appreciate and thank you for taking the time to write to us and share your experience with us.

Kind regards,

Barbara

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by apusgg74 (a relative)

People at the hospital are still caring. Thank you.

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