"Overnight stay experience"

My experience at Peter James Centre (PJC) has shocked me after the high quality of all staff at other hospitals I have attended. 

I’ve woken up to hear a nurse yelling at a patient because I believe in their opinion, that patient should not have taken the initiative to clean up after themselves and has made a mess, causing the nurse more work. The nurse was, in my opinion, very angry and they let the patient know, many times and in a very loud and angry manner, that they had been (in their opinion) badly behaved and impatient. 

Apart from the horrible indignity to this person, I feel it was a totally inappropriate experience to be inflicted on the rest of the ward in the quiet early hours of the morning. My fear in reporting this behaviour is that if addressed with the nurse I believe they will continue to berate patients in a nasty manner but will just lower their volume so they are not heard by others.