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"Rude communication"

About: Blacktown Hospital / Emergency Department

(as the patient),

Been waiting for an extremely long time, when I asked the receptionist for an update I felt their response was rude and careless.

Just because you're working through the night doesn't mean you have to be impatient and rude.

I am very disappointed with the customer service they provide. I feel like never coming here even if I die.

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