"Visit to ED"

About: Kalgoorlie Health Campus / Emergency Department

(as the patient),

I had to make a decision to use the ED at Kalgoorlie Regional Hospital after multiple failed attempts at one of the local doctor's surgeries to be diagnosed, and I must say it was the best decision I had made.

I was made to feel comfortable and the lovely nurse listened to my symptoms and immediately made me feel at ease and had me booked in as soon as possible. The doctors I saw throughout were very thorough and made me feel comfortable and helped keep me calm. They were quick to figure out the possibilities and narrow it down, all while keeping me informed and speaking to me so I could understand. All of the nurses I dealt with throughout the day were amazing and so kind. I can’t thank them enough for all they did, even when my results threw them some rather unexpected results.  

Responses

Response from David Bowdidge, Operations Manager, WACHS - Goldfields 4 months ago
David Bowdidge
Operations Manager,
WACHS - Goldfields
Submitted on 08/11/2019 at 13:20
Published on Care Opinion at 13:34


picture of David Bowdidge

Dear magpieqr74,

Thank you for your kind words about your experience in our Emergency Department. I am pleased that the Hospital was able to help identify what was ailing you and I hope that the way forward is one of rapid recovery. I will pass on your message to the doctors and nurses in the Emergency Department, I know they will be very pleased to hear your very positive feedback.

Regards and I hope all goes well.

David Bowdidge

Operations Manager, Kalgoorlie Hospital

WACHS Goldfields

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