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"My parent's care"

About: Albany Health Campus / Emergency Department Albany Health Campus / Medical and Children's Ward

(as a relative),

My parent has a lot of long-term health problems and has had many admissions to Albany Health Campus over the years. On this occasion, they were admitted to the medical ward with cellulitis and leg ulcers. All of the staff in Emergency Department (ED), on the ward and in GSR were professional, friendly and patient. I was especially impressed with Julie the Podiatrist and Julie the Wound Care Nurse who were very gentle, made sure that good follow up arrangements were in place once my parent went home, and explained things to them really well. It's really important to me and to my parent that they feel welcome and safe in their local hospital, so the care and kindness is very much appreciated.

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Responses

Response from Juan Clark, Operations Manager, Operations, Albany Health Campus, WACHS Great Southern 4 years ago
Juan Clark
Operations Manager, Operations,
Albany Health Campus, WACHS Great Southern
Submitted on 25/11/2019 at 6:20 PM
Published on Care Opinion on 26/11/2019 at 9:53 AM


Dear listenyj99,

Thank you for sharing your positive feedback about Albany Health Campus on Patient Opinion. It is equally important to us that you and your parent feel welcome and safe in your local hospital.

Our dedicated staff work hard to provide the very best health care and health outcomes to our community, and always appreciate hearing of their positive impact. In particular, it’s always wonderful when staff receive a ‘shout out’.

Thank you for taking the time to recognise the care and kindness that you and your parent experienced at Albany Health Campus.

Best wishes

Juan Clark

Operations Manager, Albany Health Campus

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