This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Treated like a human"

About: Royal Melbourne Hospital / Respiratory Medicine & Sleep Disorders

(as the patient),

I'm chronically ill and was booked in for a Respiratory function test at the RMH - Respiratory Clinic. Emre, the scientist, took the test and was instantly warm and reassuring. He educated me on why I was here and what was needed from me. He was attentive and kind which is sometimes rare in the medical world and I'm very appreciative of this. He also actually asked me about my life and wasn't dismissive of anything I said. We spoke about Star Wars and for me, it closed the barrier of that clinical hospital vibe that I believe no patient likes. 

I had to share such a positive experience because it really made my day! 

Thank you, Emre, fingers crossed Disney hasn't disappointed us with Star Wars: The Rise of Skywalker.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from George Braitberg, Executive Director Strategy, Quality and Improvement, Melbourne Health 4 years ago
George Braitberg
Executive Director Strategy, Quality and Improvement,
Melbourne Health
Submitted on 25/11/2019 at 8:47 AM
Published on Care Opinion at 9:52 AM


picture of George Braitberg

Dear limawh83,

Thank you for taking the time to acknowledge the kindness of one of our staff members. I will make sure that he receives your feedback. I join you in hoping that the last installment of the Star Wars story does not disappoint.

Kind regards,

Prof George Braitberg

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k