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110% quality service

Posted By nitram

"110% quality service"

About: Royal Perth Hospital / Coronary Care Unit (CCU) Ward 4F

(as a relative),

Recently, my spouse came in for tests on Ward 4F.

What we can say from the moment we booked in is that was smooth, calm and easy.

Remember, my spouse was not 100% as it was a test with possible, shall we say, extra work. The staff where so good and so in touch with today. The test was smooth and when I rang to see how things had gone, I was told ok to come and wait and so I did.

Wonderful service, 110%, nothing was too much trouble. Well done to all the staff. So I feel you can go with confidence.

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Responses

Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 4 years ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service

Submitted on 25/11/2019 at 2:21 PM
Published on Care Opinion at 2:46 PM

picture of Lesley Bennett

Dear nitram,

I am very happy to hear that everything went smoothly for your spouse and that it was a calm and positive experience. Our staff understand that having tests and procedures can be stressful so they work hard to ensure that they provide the right level of support and care. We are very fortunate to have the staff that we do. I will ensure that your kind feedback is passed along to Ward 4F.

Kind regards

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

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