This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Hospital stay

Posted By Sgetti

"Hospital stay"

About: Margaret River Hospital / Emergency Department

(as the patient),

I had the unfortunate pleasure of spending 3 days, 2 nights at Margaret River Hospital.

From the moment I staggered to the Emergency Department, I was rushed straight to a bed and given immediate treatment for my condition. All staff, from the nurses to the orderlies and the kitchen staff, treated me with the utmost respect and dignity which made my recovery and time spent there bearable. The Dr was also very attentive and caring.

My only disappointment was the noisy clock in the room, I had to ask the nursing staff to remove it as it made it hard to sleep.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marie Tweedie, Director of Nursing - Health Service Manager, Leeuwin, WACHS SW 4 years ago
Marie Tweedie
Director of Nursing - Health Service Manager, Leeuwin,
WACHS SW

Submitted on 28/11/2019 at 5:28 PM
Published on Care Opinion at 5:51 PM

Dear Sgetti,

I am sorry to hear that our clocks were noisy and kept you awake. I am presently looking at purchasing new clocks that are quiet so thank you for drawing my attention to this.

I am pleased to hear that our staff took extra steps to ensure your experience was respectful and caring.

I will take great pleasure in sharing your words with our team.

I do hope that you are doing well and on the road to recovery back to good health.

Thank you for taking the time to share your story.

Kind regards

Marie Tweedie

District Manager

Margaret River Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Marie Tweedie, Director of Nursing - Health Service Manager, Leeuwin, WACHS SW 4 years ago
We have made a change
Marie Tweedie
Director of Nursing - Health Service Manager, Leeuwin,
WACHS SW

Submitted on 24/12/2019 at 4:21 PM
Published on Care Opinion at 5:49 PM

Dear Sgetti,

We have recently purchased new clocks which are quiet. Thank you for drawing our attention to this as we strive to provide the very best care.

We hope you are well and wish you all the very best for the future.

Marie Tweedie

Acting District Manager

Margaret River Hospital

Image title

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k