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"Friendly and professional nurses"

About: North Midlands Health Service

(as the patient),

I had to have some simple tests done at North Midlands Hospital. I wasn't sure if I was able to get them done so I asked the nurses Lyn and Rowena. They were so friendly and offered to do them immediately but I needed to be fasting so I had to return the next day. When I came in I saw Wendy and she was so gentle and professional and quickly helped me so that I could then continue on with my day. It was such a relief that I didn't need to travel all the way to another service.

Thank you so much ladies for all your hard work.

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Responses

Response from Michele Young, REOC Lead, Executive Services, WACHS-Midwest 4 years ago
Michele Young
REOC Lead, Executive Services,
WACHS-Midwest
Submitted on 5/12/2019 at 2:59 PM
Published on Care Opinion at 3:08 PM


picture of Michele Young

Dear liberatorkf65,

Thanks for getting in touch and sharing your kind words about the team at the North Midlands Health Service. It was wonderful to read the care that you received was compassionate and professional and that the team were able to assist and make things a little easier for you.

Our teams strive to put our patients first in everything they do and it is good to know that we have delivered based on your experience. I will pass your compliment on to the team with a special mention to Lyn, Rowena and Wendy.

Kind regards

Michele

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