I had the misfortune to require the services of an Emergency Department (ED) at a different hospital recently after experiencing a serious haemorrhage due to miscarriage,
After a terrible experience at this other hospital, I knew I’d never return, so when things went wrong, it was SJOG Midland ED that I attended. I cannot express in words how relieved I am to have made that choice.
To the entire ED team on duty that day, thank you so much for your kindness, empathy, and your professionalism. I have worked in a professional capacity with everyone involved for a number of years now. I knew you were all wonderful at what you do anyway, but to experience things from the patient perspective has reinforced that.
Everyone from triage through to the consultants I saw in ED were brilliant. You were so quick to act and so empathetic. Your kindness and professionalism when dealing with such a private and highly emotive issue will never be forgotten.
I was triaged quickly, had no wait, saw a Dr almost immediately and had treatment commenced before I even realised it was underway. You were all so forthcoming with assisting me in any way needed (especially trying to protect my dignity).
Thank you all for your role in getting me home to my child. You’re all more appreciated than you know.
"St John of God Midland ED"
About: St John of God Midland Hospital / Emergency Department St John of God Midland Hospital Emergency Department Midland 6056
Posted by Almostgotme (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Janet Jones