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Wonderful care by staff

Posted By deltasr88

"Wonderful care by staff"

About: Bunbury Hospital Fiona Stanley Hospital

(as a relative),

My spouse was scheduled for a procedure for liver cancer last month as a result of previous unsuccessful procedures in the past which we received a lack of feedback on at the time. 

This procedure was brought forward and I'd like to thank the local liaison Megan at the Bunbury Hospital and Brian at Fiona Stanley Hospital, coordinated wonderfully to make sure this procedure went ahead. The procedure was conducted by Dr Jonathan who thoroughly explained everything to us.

I'd also like to thank the assisting nurse, Raphael, from theatre. He had a great sense of humour which calmed us down at the time. 

All the support was unbelievable great. Very appreciative of the staff and their hard work that day and for looking after us.

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Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 4 years ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service

Submitted on 30/01/2020 at 5:06 PM
Published on Care Opinion at 5:21 PM

picture of Neil Doverty

Dear deltasr88,

Thanks so much for taking the time to send us positive feedback in regards to the services and care you received at Fiona Stanley Hospital. I am pleased to hear the staff made your experience more relaxed and enjoyable.

I gladly provided your feedback to Dr Jonathon and nurse Raphael in particular. It is a pleasure to hear your experience was so positive and important that the hard work and effort of staff is recognised.

Kind regards

Neil Doverty

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Response from Cindy Stainton, Regional Director Nursing & Midwifery, WACHS South West 4 years ago
Cindy Stainton
Regional Director Nursing & Midwifery,
WACHS South West

Submitted on 31/01/2020 at 2:41 PM
Published on Care Opinion at 3:06 PM

Dear deltasr88,

Thank you for taking the time to provide feedback on your experience receiving care from our Nurse Megan in coordinating your spouse’s cancer care from Bunbury to Fiona Stanley Hospital.

It is with genuine delight that your feedback has been provided to Megan and the South West Cancer Nurse Coordination team whom were thrilled for Megan to be acknowledged for the valuable and genuine work that she undertakes for families in the South West.

Kind regards

Cindy Stainton

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