"Waiting room configuration"

I attend Pathwest Joondalup quite frequently and make the following observations:

1.  Staff are very good and a pleasure to deal with.

2.  I feel the waiting room has too many low chairs and is not user-friendly to people who require a higher chair to get out of. For example, I suffer from severe arthritis pain in the hips and knees as well as bouts of wrist pain - the result is I often stand whilst waiting.

3.  As in 2 above, the waiting room has too many chairs (crowded) which I believe must be inconvenient to those in wheelchairs and those using walking frames.

My suggestion, basically, is to have fewer chairs and at least a couple of high chairs for those who find the low chairs difficult to get up from as well as space for wheelchair and walking frame patients.