This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Heartfelt thanks to the ED at Sydney Hospital"

About: Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

I severely injured my right wrist due to a fall.

On arrival, the Triage Nurse, Rosie, saw how much pain I was in and immediately brought me into a treatment room. The staff I saw, including Dr Mark, Nurses Justin, Anne, and Susan, and the X-ray tech, Kevin were all amazing. I felt they were professional, kind, caring and sought to make me feel comfortable under the severity of my injury (multiple fractures and displacement of the right wrist). They explained the necessary treatment, and under sedation, repositioned and cast the injured wrist. They were also able to refer me to an Orthopaedic Surgeon for a consult regarding the necessary surgery I would require.

I believe I could not have received more superlative care. In my opinion, the team at Sydney Hospital - Emergency Department (ED) was outstanding. I cannot thank them enough.

Many heartfelt thanks to the staff at Sydney Hospital - ED!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Alan Porritt, Director of Nursing and Support Services, Nursing, Sydney Hospital & Sydney Eye Hospital 4 years ago
Alan Porritt
Director of Nursing and Support Services, Nursing,
Sydney Hospital & Sydney Eye Hospital
Submitted on 7/02/2020 at 1:08 PM
Published on Care Opinion at 1:19 PM


picture of Alan Porritt

Dear humanitiestb36,

Thank you for the glowing feedback of our staff within the Emergency Department. They will all be delighted that you took the time to acknowledge their expertise and caring treatment. I will ensure Dr Mark, the nursing staff; Anne, Justin, & Susan, as well as Kevin (Radiology), receive your heartfelt thanks.

All the best in the recovery of your fractured wrist.

Kind regards

Alan

Director of Nursing & Support Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k