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"Thank you to the wonderful staff at Bunbury Hospital"

About: Bunbury Hospital

(as a parent/guardian),

My young child had an unfortunate... let's say, 'accident'... with a piece of Lego that inexplicably ended up their nose recently. I just want to say to the amazing Children's Ward nurses, the PCAs, the theatre nurses and anaesthetic techs and Steve the anaesthesiologist - thank you!

Each and every one of you made put my very nervous and embarrassed child (made quite scared by past surgeries), at complete ease with your kindness, your funny jokes, generous servings of icy poles and stories of nostril blockages of your own. So much so, they want to visit you again to give you all a high five!

Steve the anaesthetist - your Peppa Pig story had my child completely enthralled, and completely oblivious to what was happening around them while they went to 'sleep'. Thank you - your approach made what normally is a scary and stressful experience, a calm and positive one... well for me, just as much as my child!

I must also thank the ED doctors and the ENT who tried in vain twice to pull the little sucker out before resorting to surgery - thank you for trying everything you could!

Keep up your wonderful work Bunbury Hospital staff :-)

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Responses

Response from Glen Matters, Operations Manager Bunbury Hospital, WACHS South West 4 years ago
Glen Matters
Operations Manager Bunbury Hospital,
WACHS South West
Submitted on 11/02/2020 at 1:27 PM
Published on Care Opinion at 2:35 PM


picture of Glen Matters

Dear BunburyMum,

Thank you for taking the time to post such wonderful feedback on Patient Opinion. I do hope your child is recovering well after such an experience.

It was great to see the staff were so accommodating and made everyone feel at ease. Peppa Pig certainly seemed to be a hit and you are also both welcome to visit to give that high five.

I have passed on your feedback to the teams and they will be delighted about your kind words and I am sure they would like to extend their thanks for your feedback.

Thanks again for taking the time to post on Patient Opinion.

Regards

Glen Matters

Bunbury Hospital Operations Manager

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