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Care Opinion

Narrogin Health Service

Posted By Snappa

"Narrogin Health Service"

About: Narrogin Health Service / Emergency Department

(as the patient),

I arrived at emergency and didn't have to wait long. Was seen by a very lovely nurse called Jan. I felt her care was exemplary in what seemed to be a very trying and busy emergency.

I even got a quick look at by the doctor who I understand had been working 2 straight shifts. Oh, and I was not that sick, just a mauled finger.

Then came the dressing nurse who had the same attitude towards her work and patient. I commend Narrogin Hospital and staff for a wonderful service they provide.

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Responses

Response from Regina Michel-Huessy, Director, Wheatbelt Population Health Unit, WA Country Health Service Wheatbelt 4 years ago
Regina Michel-Huessy
Director, Wheatbelt Population Health Unit,
WA Country Health Service Wheatbelt

Submitted on 20/02/2020 at 6:40 PM
Published on Care Opinion on 21/02/2020 at 9:46 AM

picture of Regina Michel-Huessy

Dear Snappa,

Thank you for sharing your positive story about your recent presentation to the Narrogin Emergency Department (ED).

Hearing the way you have described the care and treatment provided by our staff throughout your whole journey, is a true reflection of the high standard of patient-centred care our staff provide and mirrors our values.

I could not be prouder of them. I will take great pride in sharing your feedback with the manager and team of the Narrogin ED to celebrate how the fantastic care they provide every day has been recognised. I will know they will be so appreciative of your feedback knowing they have had such a positive impact on your experience.

Again thank you for sharing your kind words and hope you are well on the road to recovery

Kind regards

Regina Michel-Huessy

Acting Regional Director - Wheatbelt

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