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Extremely satisfied with the level of care

Posted By neptunesk43

"Extremely satisfied with the level of care"

About: Angliss Hospital / Emergency Department

(as the patient),

I came to Angliss Emergency Department (ED) and was treated by Dr Laura. I would like to commend Dr Laura on her wonderful manner, attentive and pleasant care, and her obvious comprehensive knowledge of medicine that I observed. 

I felt very cared for and was extremely satisfied with the level of care and treatment given to me by Dr Laura and the nursing staff that attended to me also. 

In gratitude. 

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Responses

Response from David Plunkett, Chief Executive, Eastern Health 4 years ago
David Plunkett
Chief Executive,
Eastern Health

Submitted on 20/02/2020 at 5:36 PM
Published on Care Opinion at 5:50 PM

picture of David Plunkett

Dear neptunesk43,

Thank you so very much for taking the time to share these comments regarding your positive experience when attending the Emergency Department at Angliss Hospital. I'd also like to thank you for recognising Dr Laura and the nursing staff who cared for you.

It will give me great pleasure to share your feedback with them and their managers so they see first hand the impact they had on your experience. It's clear they have displayed the Eastern Health values of Patients First, Kindness, Respect, Excellence, Agility and Humility.

I trust you have recovered from whatever it was that took you there!

Wishing you the very best of health and with kind regards

David

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