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"Emergency"

About: Knox Private Hospital

(as a relative),

I have just got home after a visit to your Emergency Department. My elderly parent had a fall. We waited for 4 hours and gave up near midnight. Too long to wait.

Staff were lovely & apologised but it seemed obvious they were understaffed & unable to move patients through. Hopeless, in my opinion!

Where do I now take my parent? I believe they will be very reluctant to go to the Emergency Department next time.  

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