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Excellent care from a Fiona Stanley Doctor

Posted By induszx98

"Excellent care from a Fiona Stanley Doctor"

About: Fiona Stanley Hospital / Emergency Department

(as the patient),

I wanted to compliment the care I received from a doctor in the Fiona Stanley Hospital Emergency Department recently. Dr Helen treated me with an incredibly high level of professionalism and compassion. She validated my concerns, was thorough and very sensitive in how she delivered information. I was very appreciative of her care!  

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Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 4 years ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service

Submitted on 6/03/2020 at 5:38 PM
Published on Care Opinion at 5:40 PM

picture of Neil Doverty

Dear induszx98,

Thank you very much for taking the time to provide us with your kind compliment.

All of the staff here at Fiona Stanley Hospital strive to provide the best patient experience possible, every time, for all of our patients.

This includes staff who work in often-times stressful and high-pressure environments such as the Emergency Department. It is very reassuring to hear of your positive experience, and your compliment will certainly be passed on to Dr Helen.

We trust that you have made a recovery and wish you the best in your health moving forward.

Kind regards,

Neil Doverty

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by induszx98 (the patient)

Hi Neil,

Thank you for your response and if you could please pass on the compliment to Dr Helen that would be much appreciated.

Thanks!

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