"Handling Coronavirus"

Very unhappy with the way staff are handling Coronavirus. 

On the front of the door, it says if you have Coronavirus please ring, do not enter. So I walked in thinking it would be ok and yes, I was not to be tested but to pick up a testing kit. It did not say please wait outside, away from the front and that they had two people standing where I was standing at the front door with masks on, till too late.

I walked in quickly, not realising they were both to be tested. I stood in the doorway waiting, then a staff member opened the door for them with me standing right beside them. They did not tell me to go into the other room or made it clear that the people wearing masks could be a possible risk to me. Staff were wearing masks, so they protected themselves and the people being tested but not the other members of the public (me) standing right near them.

They did not alert me to stand clear or move away, nor did they offer me a mask. I am sick with cancer with very compromised immunity and when I asked the staff member, it was so obvious they were being tested for Coronavirus, it seemed they brushed me off. This is appalling in my opinion and I would expect more. 

I would expect them to clear the space or area outside and inside the lab while they did testing or allowed these people to pass, allowing the people who had to go, their peace of mind and protection. I will be complaining to the Health Department that I was not alerted or asked to move away before ushering those two people passed me, putting me at risk. The staff member said if we are very careful.., well, in my opinion, you were not careful at all.