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"Bunbury Regional Hospital"

About: Bunbury Hospital

(as the patient),

I was admitted to Bunbury Regional Hospital recently, and from the initial check in to my discharge, I could not fault any aspect of my treatment. 

I was admitted for breast surgery and was treated with compassion and dignity the whole time I was in, from the receptionist, the orderly who took me down to surgery, the nurses and doctors; were all absolutely marvellous.  At a time when I was stressed and apprehensive, I believe the fantastic treatment I received went a long way towards alleviating my fears.

From my initial mammogram and biopsy, through to the insertion of the magseed (which is a fantastic invention, in my opinion) and operation and then the follow-up visits and meetings with the oncologist, I am in awe of the great health service here in Bunbury.

On another note, the placement of Magseed is such a quick and easy procedure and is much more comfortable, in my opinion, for anybody going through this type of treatment. I believe it is less obtrusive than the older style of Hook wire, which needs to be done on the day of operation, while Magseed can be placed days before which lessens the stress on the operation day.

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Responses

Response from Glen Matters, Operations Manager Bunbury Hospital, WACHS South West 4 years ago
Glen Matters
Operations Manager Bunbury Hospital,
WACHS South West
Submitted on 23/03/2020 at 8:27 PM
Published on Care Opinion on 24/03/2020 at 9:56 AM


picture of Glen Matters

Dear firebe46,

Thank you for your positive feedback regarding the care and treatment you received during your recent surgery at Bunbury Hospital.

I am delighted to hear your operation went well and pleased that you were treated with such compassion and dignity from all our team. Each of our staff has an important role to help alleviate a patient’s fears, and it is wonderful that you received this support from reception, the transporting orderly as well as the surgical team of doctors and nurses.

Our specialist oncology team is keeping abreast of the latest advances and technology, and it is pleasing to hear you found the use of the Magseed to be more comfortable and precise in the lead-up to your surgery.

I hope you are recovering well and I will ensure that your kind thanks is passed on to all the team.

Regards,

Glen Matters

Operations Manager Bunbury Hospital

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