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"Poor staff care"

About: Bupa Berwick

(as a relative),

I feel that the a particular senior staff is terrible and staff do not communicate well. I believe they leave patients unattended for long amounts of time and patients' clothes come back stained. In my opinion, they need to wash every resident clothes separately and have care.

I believe they need more staff and more hands on staff to care for those that need it the most.

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