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"Choices for services"

About: Australian Unity Home Care Packages Ballarat Region

(as the patient),

I have a level 2 with you, was not happy with my original case manager, but since Marnie has become the case manager things are really good.

The only complaint I have is with your rules on your clients not being allowed a choice of who’d we employ or where we can buy our items.

My spouse is with another home care service and I believe is allowed to shop or get services from people they choose, so long as they have an ABN number.

I am not with them, only because I believe they did not have a vacancy.

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