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"Excellent Service at Northampton"

About: Northampton Hospital / Emergency Department

(as a service user),

I was feeling generally unwell and my blood pressure continued to climb during the day, in consequence quite anxious, so I presented to my local hospital with my spouse at Northampton. 

My spouse and myself were very impressed with the nursing staff on duty that afternoon (Mark & Swapna). I felt they both worked together as a team providing multiple tests/obs to ensure nothing was missed & Mark was in constant communication with the ETS doctor. The Nurses' knowledge and professionalism was really appreciated and we felt very safe and confident with the treatment provided.

My spouse and I returned safely home very much relieved and grateful to be able to access our small country hospital knowing the staff working there are "top notch" in my opinion.

Thank you.

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Responses

Response from Liz Kelly, A/Coordinator Executive Services, WA Country Health Service Midwest 4 years ago
Liz Kelly
A/Coordinator Executive Services,
WA Country Health Service Midwest
Submitted on 20/04/2020 at 3:58 PM
Published on Care Opinion at 4:43 PM


picture of Liz Kelly

Dear Sainter,

Thank you for writing to us on Care Opinion complimenting Northampton Hospital for care provided to you recently when you were unwell. It was fantastic to read about the high quality, compassionate care of Mark and Swapna and how this made you feel safe and confident about the treatment provided.

Our staff are very grateful for your positive feedback which is important to the WA Country Health Service Midwest as it lets us know when we are meeting the needs of our community.

Thanks again for your compliment and I hope you are feeling better.

Regards

Liz

A/Coordinator Executive Services

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