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"PATS Office"

About: Albany Health Campus Patient Assisted Travel Scheme - WACHS Great Southern

(as the patient),

Hello,

Recently I was referred to see PATS about assistance with costs around getting treatment in Perth for Cancer. I was really overwhelmed but the PATS lady named Laura who was so helpful, caring and put my mind at ease with making sure I felt supported. To anyone out there that thinks it's too hard, I believe the ladies there are amazing. Thank you.

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Responses

Response from Sarah Miller, Revenue Enhancement Officer, Operations, Albany Health Campus, WACHS Great Southern 3 years ago
Sarah Miller
Revenue Enhancement Officer, Operations,
Albany Health Campus, WACHS Great Southern

PATS & Reception Supervisor

Submitted on 25/05/2020 at 4:32 PM
Published on Care Opinion on 26/05/2020 at 9:31 AM


Dear Buttons76

Thank you for your lovely feedback about PATS Officer, Laura at Albany Health Campus. It is wonderful to know that Laura helped you feel cared for and supported. Laura was delighted to read your story.

We understand that travelling long distances to access health services can be daunting. Our PATS staff are here to provide you with all the information you need to help you on your journey.

Thank you again for your kind words about Laura and the staff at PATS, Albany Health Campus.

Kind regards

Sarah Miller, PATS Supervisor

Albany Health Campus

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