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Amazing Emergency Department

Posted By lacertadd43

"Amazing Emergency Department"

About: Wonthaggi Hospital / Emergency Department

(as the patient),

Thank you to the amazing team at Bass Coast Health Emergency Department 

I was recently brought to the ED by my spouse after a recent collapse at home. On my arrival at the ED, I was treated with the utmost respect. The care that all of the emergency staff showed myself and my spouse was amazing.  I was reassured throughout all of my tests as I was quite anxious during this time. 
After a couple of hours of monitoring, I was able to go home. To the Doctors, Nursing and ward clerks keep up the great work.
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Response from Jan Child, CEO, Bass Coast Health 3 years ago
Jan Child
CEO,
Bass Coast Health

Submitted on 1/06/2020 at 4:48 PM
Published on Care Opinion on 2/06/2020 at 8:55 AM

picture of Jan Child

Dear lacertadd43,

Thanks so much for taking the time to provide such lovely feedback - it has already been circulated to our Emergency Department (ED) team by our Clinical Leaders who saw your post. The ED team are always very keen to hear about patient and family experience, and just as they like to understand opportunities for improvement, they love hearing about positive experiences.

I hope you continue to be well and thank you once again for taking the time to provide your post.

Kind Regards,

Jan

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