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Home Care Package Assessment

Posted By inspirejn67

"Home Care Package Assessment"

About: Prince of Wales Hospital

(as the patient),

Last week I had an assessment for an aged care package. The ACAT Social Worker, Julie, was professional, informative and made me feel completely at ease. I feel she carefully explained all aspects of the assessment and provided me with all the material/applications I required.  

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital 4 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital

Submitted on 11/06/2020 at 9:57 AM
Published on Care Opinion Australia at 10:11 AM

Dear inspirejn67,

Thank you for taking the time to write to us and share your experience in Community Care. We are delighted to read your acknowledgment of Julie's professionalism, care and support of you whilst receiving care in our Community Services. Your story and experience has highlighted the valuable role played by our Community Team. We are really happy to read how informative and helpful Julie's visit and assessment was for you and assisting you in better understanding all aspects of your home care package.

We greatly appreciate that you shared your experience with us and we will make sure Julie is informed of your kind words of appreciation.

Kind Regards.

Barbara

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