"Follow up after care"
About: Sir Charles Gairdner Hospital / Ophthalmology Sir Charles Gairdner Hospital Ophthalmology Nedlands 6009
Posted by statusxh76 (as ),
My spouse was in CGH last month and was very pleased with the care from Surgeons and nursing staff during their stay in this hospital.
They had facial nerve damage from the operation which we were warned about before the op. A week after the operation we were told to see an Ophthalmologist about the dry eye problem which we did. They gave us a green slip and told us to give it to the person on the desk, which we did. The person at the desk told us they would be in touch with a date and time to return to the department.
My spouse was left in pain for 2 weeks while we waited for an appointment to return to the hospital for a stitch to close the eye and relieve the pain. I phoned the number I was given to find out what had happened to our appointment. I was told that the department would be notified that we were still waiting. After waiting another week we gave up and have now been to see a private Ophthalmologist who is helping us do something about the pain.
I would like to know why no one contacted us about the appointment and why my spouse was left to suffer for so long.