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"Lack of adequate hand drying facility"

About: Sydney / Sydney Eye Hospital

(as the patient),

During the afternoon recently, I presented at the Sydney Eye Hospital for treatment, and, consequently, had occasion to use one of the two 'unisex' toilets that are located off the Emergency Department's waiting room.

I was both amazed and quite annoyed that, obviously due to a lack of adequate maintenance of the cleaning staff, in my opinion, there was absolutely no paper towelling or, alternatively, an electric hot air hand dryer available.

This, to me, is totally unacceptable in a healthcare establishment ... and particularly so in a period of time that everyone is strongly being encouraged to wash their hands thoroughly due to the COVID-19 Coronavirus that is presently permeating our society.

I believe it is absolutely essential for NSW Health to lift its game and ensure that all of the hospitals (and other healthcare establishments) under its control are continuously kept spotlessly clean and serviceable.    

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Responses

Response from Alan Porritt, Director of Nursing and Support Services, Nursing, Sydney Hospital & Sydney Eye Hospital 3 years ago
Alan Porritt
Director of Nursing and Support Services, Nursing,
Sydney Hospital & Sydney Eye Hospital
Submitted on 23/06/2020 at 2:30 PM
Published on Care Opinion at 2:46 PM


picture of Alan Porritt

Dear circinusct85,

Your feedback is valuable and has highlighted an area for improvement. Your concerns about the cleaning and lack of suitable hand drying facilities in the Emergency Department toilets has been escalated to the Cleaning and Emergency Department Managers. Thank you for taking the time to draw this to our attention.

All the best.

Kind regards,

Alan

Director of Nursing and Support Services

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