This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The expert care and support from an O.T therapist"

About: Albany Health Campus / Seniors Health and Community Rehabilitation

(as the patient),

I wish to share the amazing support and care by Occupational Therapist (OT) Loren, in zone 1 of the hospital. Last year I had an unsuccessful Dupytrens Contracture operation and felt very down about it, given I had done continual necessary rehabilitation.

Loren was my therapist and was able to motivate me to continue to be proactive in my therapy. She went over and beyond, by contacting the specialist and making me numerous types of hardware. Nothing was too much for Loren.

I recently had the operation again and was fortunate to have Loren as my therapist. Her warmth, sense of humour and dedication to her work made the therapy sessions enjoyable and I was encouraged to work harder at my therapy. I could not have asked for better care. Once again nothing was too much for Loren.

I wanted to share with the hospital what a great O.T I believe Loren is and to say how fortunate I feel the public system is to have such a talented therapist. Let's hope the private system don't whisk her away.
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Janine Augustson, Senior Occupational Therapist, Allied Health, Albany Health Campus, WACHS Great Southern 3 years ago
Janine Augustson
Senior Occupational Therapist, Allied Health,
Albany Health Campus, WACHS Great Southern

Senior Occupational Therapist

Submitted on 26/06/2020 at 4:53 PM
Published on Care Opinion on 29/06/2020 at 8:50 AM


Dear fallache,

Thank you for sharing such positive feedback about our Occupational Therapy Service and the excellent care you received from Lauren. Our Occupational Therapy Team strives to consistently provide a high standard of service to all of our patients. I am very pleased that you received the treatment, support and encouragement needed to achieve a great outcome following your surgery. We are very fortunate to have Lauren as part of our team providing a high level of care to patients requiring hand therapy. I passed your feedback on to Lauren who replied ‘ I am the one who is lucky to work in an area I just love’. Wishing you all the best with your continued rehabilitation and thank you once again for taking the time to provide this feedback.

Kind regards,

Janine Augustson

Senior Occupational Therapist, Albany Health Campus

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k