"My 20 hour stay"

I have had a few surgeries and procedures done at the hospital. The care and support provided was exemplary in all areas. I use to lie on bed and watch the staff go about their work and the feeling of gladness consumed me. Was so glad to be in Sir Charles Gairdner Hospital after a procedure.

However, recently, I presented myself at the Emergency. My pressure had shot up and my pulse was 120. The young doctors and nurses were excellent. They did their best to ease down my pressure and pulse. They could not figure why they were high, as everything else was normal. They asked me a lot of questions.

Soon, my pressure and pulse started to come down a little. I had indicated that I was more worried about the pain in my bottom (which was ongoing for about 5 months). They could not do much about the latter. They did mention that a therapist would chat with me. I was then sent to the observation ward.

Although, I was still stressed I was assigned to Nurse Magdalene at the OBS ward. She was great, just wonderful. So cheerful and so caring, which greatly helped me in my recovery. Tracey, an occupational therapist, came to chat with me and she too was so helpful and could see what I was going through and gave me some great pointers so as to manage my condition. Soon she had to go but promised to see me in the morning with more info. I was so looking forward to that.

Shift change. Two nurses were taking over. A total change of atmosphere in my opinion. Soon the two of them brought my medication. One nurse left, leaving me with the other one. They handed me the tablets and I asked them for a cup so I could pour water from the container. Instead, this nurse unscrewed the cap from the plastic jug and told me to drink from there. Took me by surprise. I had no choice in my opinion.

I then asked if I could have temazepam to help me sleep. The nurse said it was not in my file and they were not allowed to dispense that. In they came, into my cubicle early morning to take my BP and I told them that I had not slept at all. They then said that they will give me temazepam. I take this tablet quite often and knew that it was pink in color, but they brought me a white tablet. I took it anyway and tried to sleep. It took me more than an hour to doze off. A couple of hours later the same nurse walks into my cubicle and says that I should go home. The nurse had woken me up, but I believe they claimed that I was awake. I told the nurse that it was not even 6.30 and they seemed annoyed and I feel in a rough voice muttered to go back to sleep and stormed out. Never saw them again.

Half hour later, in comes the other nurse and says that I should go home and proceeds to remove my cannula. I badly wanted to talk with Tracey to get more pointers on this pain I have having at the bottom. I tried telling the nurse that I need discharge papers, hoping that this would delay my discharge for a couple of hours and that I would be able to meet up with Tracy the therapist but it seemed the nurse was not having any of it. They were adamant that they would forward to my GP. Everyone was still  asleep and plenty of empty cubicles. I was ushered to the door without even a hot cup of coffee on a cold morning.

Couple of days later, Tracey had Linley (another therapist) to contact me and she came over and cut me a comfortable cushion for... You got some great people in SCGH. Magdalene, the nurse, Tracey and Linley (therapists) .

I am still very depressed with this ongoing pain in my bottom I was hoping for some invasive investigation into the pain.

As I have said, I always encountered nothing but plesantries and great care from the staff of SCGH and never got kicked out so early in the morning, as I was on that day.

Thank you for the chance of this feedback